The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
Direct energy contact info alberta.
You can contact direct energy via social media at facebook and twitter.
Get great rates on electricity and natural gas from direct energy.
Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
If you couldn t locate the appropriate question or the answer you needed in the faq section we can still help.
This page serves as the hub for all of our online customer care resources.
At direct energy we make you alberta bill payment simple.
Energy in alberta should not come in a one size fits all solution and that s why we have fixed rate energy plans to match every unique home.
Find convenient ways to pay your energy bill.
Log into your direct energy online account manager with your user name and password.
Want to contact a customer care representative.
You deserve to have the best possible customer care available and we strive to bring it to you.
Experience low rates excellent customer service and start saving today.
Login to manage your account.
This can be done up to 60 days before your fixed rate plan contract is set to expire.
Click here for utility payment deferral program information and other helpful covid 19 resources.
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Direct energy offers electricity natural gas and home services across the u s.
Reach out to us over the phone e mail or social media to get the assistance you need.
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